Dial 9-1-1 For Emergencies

When you're faced with an emergency, the more you can do to save time, the better.
That's why you should always call 9-1-1 whenever you need emergency help from the police, the fire department, an ambulance, or all three.

Train Your Entire Family to Use 9-1-1
Even a very young child can learn to recognize an emergency and know how to dial three easy digits
Call 9-1-1 24 hours a day from any working telephone, including pay phones and telephone devices for the deaf, and the call is always toll-free.
A 9-1-1 Emergency is easy to recognize
If you think people or property are at risk, don't hesitate. Call 9-1-1. Here are examples:
  • Any crime in progress
  • Any fire or risk of fire
  • If you smell gas
  • A possible heart attack
  • Whenever you need an ambulance
  • A motor vehicle accident
  • A break-in or burglary in progress
  • Any suspicious or dangerous condition
  • When You Shouldn't Call 9-1-1
    Your family should also know not to tie up a 9-1-1 line for general information, such as:
    • Road conditions, licenses, permits, or to speak to an individual office.
    • Calls to non-emergency agencies like the water, light, sewer or recreation facilities.
    • Billing information.
    • Follow-up inquiries to previous emergencies
    Stay Calm. Speak Clearly. Help is on the way.
    When you dial 9-1-1, an operator will answer, "9-1-1, what is your emergency?"
    Explain what is happening and where. Give your name, address and the nearest cross street. The operator will take over from there.
    Above all, stay on the line! The operator can send help while still talking to you. Your community has an Enhanced 9-1-1 system, so the operator will have a lot of information about your location the minute you call. But any specifics help them come to your rescue.

    Washington-Yuma Combined Communications
    Keeping The Channels Of Communication Open